FAQ
1. How to contact with seller?
Our emails:
Customer service: support@lovevook.com
Business Cooperation: lovevookbag@gmail.com
Phone number: +86 13823509148
Whatsapp: +86 13823509148
Instagram: @Lovevook / @Lovevookbag
Facebook: @LovevookBags
Twitter: @LovevookBags
Youtube: @Lovevook
Pinterest: @Lovevook
2. How to make orders?
You need to add the items to shopping cart at first, then check out your cart. Then pay it with Paypal or credit card as suggested during secure paying process.
3. How can I track my package?
We would provide you a tracking number when package is sent out, you may check it on www.17track.net
Or input tracking number in 'Track your order' section in our website via 'Service & FAQ'
Or feel free to contact us, we would help and check it for you.
4. How To Use USB Laptop Backpack to charge my phone?
Step 1: Connect your power bank with the port inside the backpack
Step 2: Connect the USB Port outside with your phone
Step 3: Open your power bank and start charging
5. How to use backpacks with lock?
Please kindly check out instruction and instruction video from product listing. Or please contact us with your order id for help.