1. How to contact with seller?

Our emails:

Customer service: support@lovevook.com

Business Cooperation: lovevookbag@gmail.com

Phone number: +86 13823509148

Whatsapp: +86 13823509148

Instagram: @Lovevook / @Lovevookbag

Facebook: @LovevookBags

Twitter: @LovevookBags

Youtube: @Lovevook

Pinterest: @Lovevook


2. How to make orders?

You need to add the items to shopping cart at first, then check out your cart. Then pay it with Paypal or credit card as suggested during secure paying process.


3. How can I track my package?

We would provide you a tracking number when package is sent out, you may check it on www.17track.net

Or input tracking number in 'Track your order' section in our website via 'Service & FAQ'

Or feel free to contact us, we would help and check it for you.


4. How To Use USB Laptop Backpack to charge my phone?

Step 1:  Connect your power bank with the port inside the backpack

Step 2:  Connect the USB Port outside with your phone

Step 3:  Open your power bank and start charging

Read more in blog


5. How to use backpacks with lock?

Please kindly check out instruction and instruction video from product listing. Or please contact us with your order id for help.

Read more in blog