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Personalization FAQ

What Is The Personalization Fee For The Monogrammed Bag? Plus

The Additional Cost For Personalization Is $15 Per Bag.

How long does personalization take? Plus

The personalization process takes additional time before your order is shipped. Personalized items take up to 10 business days to be completed before they are shipped.

Why is an item available for purchase but not for personalization? Plus

We offer personalization on a limited selection of items and colors. We are working to expand these options in the future.Personalization inventory is separate from general product inventory. If an item is available for purchase but not for customization, it means personalization stock is temporarily unavailable at our personalization facility.

Can I cancel my personalization order? Plus

We handle orders swiftly to guarantee prompt shipping. You have one day to request a cancellation after placing your order. We’ll make every effort to fulfill your request, but cancellations are not assured. If you wish to cancel, please reach out to us immediately at support@lovevook.com.

Can I return or exchange a personalized item? Plus

No, personalized items are final sale and cannot be returned or exchanged, as they are made to order. Before adding a personalized item to your cart, please double-check your details before completing your purchase.

How long is the warranty policy for the customized bag? Plus

It enjoys a 365-day warranty.

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