1. How to contact us?

Our e-mail: support@lovevook.com

Instagram: @Lovevook / @Lovevookbag

Facebook: @LovevookBags

Twitter: @LovevookBags

Youtube: @Lovevook

Pinterest: @Lovevook

Phone number: +86 13823509148

Whatsapp: +86 13823509148


2. How to place an order?

Please add the products to shopping cart, then check out your cart. Then pay it with Paypal or credit card as suggested during secure paying process.


3. How can I track my package?

We would provide you a tracking number when package is sent out, you may check it on here.

Or input tracking number in 'Track your order' section in our website via 'Service & FAQ'

Or feel free to contact us, we would help and check it for you.


4. Can I make wholesale orders?

Yes, please feel free to contact us for more info. If there is a specific product you are interested in, please send the link of it as well.

e-mail: support@lovevook.com


5. How to use charge my phone with Laptop Backpack with USB port?

Step 1:  Connect your power bank with the port inside the backpack

Step 2:  Connect the USB Port outside with your phone

Step 3:  Open your power bank and start charging

Read more in blog


6. How to use backpacks with lock?

Please kindly check out instruction and instruction video from product listing. Or please contact us with your order id for help.

Read more in blog