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FAQ

1. How to contact with seller?

Our emails:

Store manager: lovevookbag@gmail.com

Customer service: support@lovevook.com / lovevookalisashi@gamil.com

Business Cooperation: lovevook@foxmail.com

Phone number:+8617052730295

Whatsapp:+8617052730295

Instagram: @Lovevook / @Lovevookbag

Facebook: @LovevookBags

Twitter: @LovevookBags

Youtube: @Lovevook

Pinterest: @Lovevook

 

2. How to make orders?

You need to add the item to cart at first, then check out your cart. Or you can choose buy on Amazon or Aliexpress.

 

3. When can I get parcel?

We need about 2-3 days to arrange shipping, there are different warehouse all over the world, usually the delivery time is about 3-30 days, depends on what country you live in.

 

4. How can I track the logistics trajectories?

Usually, you can track it on https://www.17track.net. If you have any problem, please contact with us, we will help.

 

5. If I get damaged items, what to do?

We are so sorry to bring you unpleasant problems, if you get damaged items, please contact with us at first, we accept returned purchase in 7 days.

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