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Personalization FAQ

What Is The Personalization Fee For The Monogrammed Bag? Plus

The customization fee for monogrammed bags is $15-$20 higher than regular ones. The listed price includes embroidery cost and is the final price.

How long does personalization take? Plus

Custom Product Lead Time: About 30 Working Days

The personalization process takes additional time before your order is shipped. Personalized items take up to 20 business days to be completed before they are shipped.

Delivery time:
🎒Personalization process time: Up to 20 business days
✈ Shipping time: 7-12 business days

Why is an item available for purchase but not for personalization? Plus

We offer personalization on a limited selection of items and colors. We are working to expand these options in the future.Personalization inventory is separate from general product inventory. If an item is available for purchase but not for customization, it means personalization stock is temporarily unavailable at our personalization facility.

Can I cancel my personalization order? Plus

We handle orders swiftly to guarantee prompt shipping. You have one day to request a cancellation after placing your order. We’ll make every effort to fulfill your request, but cancellations are not assured. If you wish to cancel, please reach out to us immediately at support@lovevook.com.

Can I return or exchange a personalized item? Plus

No, personalized items are final sale and cannot be returned or exchanged, as they are made to order. Before adding a personalized item to your cart, please double-check your details before completing your purchase.

How long is the warranty policy for the customized bag? Plus

It enjoys a 365-day warranty.

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