Shipping Policy
1. Logistics Coverage
Our logistics network reaches nearly 98% of countries and regions worldwide. When placing your order, please provide your full shipping address. If delivery to your location is unavailable, we will process a full refund and notify you via email within 1-2 business days.
Should you wish to confirm delivery eligibility before ordering, feel free to email us at support@lovevook.com—we’ll respond within 1-2 business days.
2. Free Shipping Policy
We offer free shipping to 95% of countries and regions for orders totaling $39.99 (USD) or more.
| Destination Country | Shipping Time | Shipping Cost |
|
United States |
Average US delivery: 3–5 working days (7–10 workdays if out of stock or for remote areas) |
Free shipping over $39.99; $8 shipping cost under $39.99 |
|
United Kingdom Germany Italy France Spain |
3-10 working days | Free shipping over $39.99; $8 shipping cost under $39.99 |
|
Other European Countries Australia Canada Mexico Saudi Arabia India |
7-10 working days | Free shipping over $39.99; $8 shipping cost under $39.99 |
|
Malta Maldives Angola Mozambique Senegal South Africa Algeria Ghana Kenya Colombia Cyprus |
10-25 working days | $20 shipping cost over $39.99; $40 shipping cost under $39.99 |
|
Other Countries |
10-25 working days | Free shipping over $39.99; $8 shipping cost under $39.99 |
Attention please:
Delivery times may be delayed due to a variety of factors—including the destination country/region, customs clearance, and weather conditions—most of which are beyond our control. We are continuously working to improve and optimize our delivery processes. We sincerely apologize for any inconvenience this may cause.
❤ We will send you an email notification once your order has been shipped. You can track the delivery status using the tracking number provided in the email.
❤ If you encounter any issues with the tracking information, please get in touch with us at support@lovevook.com. We will respond to you within 1-2 business days.
